Guides
Guides for people who look after client websites
Monitoring, WordPress updates, care plans and the problems nobody else writes about. Written from what we see across our own client sites.
Troubleshooting
Your site shows as down but works fine? How to stop firewalls blocking your uptime monitor
A site that works for you but shows as down usually means a firewall is blocking the monitor. How to tell the difference and fix it in Cloudflare and cPanel.
Agency business
How to price a website care plan in South Africa
What to include in a website care plan, how to price it in rand, and how to prove its value every month. With worked examples you can copy.
The agency guide
Website monitoring for agencies: what to check, how often, and who gets the alert
What agencies should monitor on client websites, how often to check, and who should get the alert. A practical setup for 10 to 500 sites.
WordPress
How to update WordPress plugins on 50 client sites without breaking them
A safe weekly routine for updating WordPress plugins and themes across dozens of client sites, and what to do when an update breaks one.